Shipping Policy

We are committed to delivering your purchases efficiently and on time. This Shipping Policy outlines our shipping options, processing times, and other important details related to your order’s delivery.

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Shipping Options

Free Shipping: Enjoy free shipping on all orders.
Standard Shipping: Estimated delivery within 8 to 15 business days.
Express Shipping: Estimated delivery within 5 to 10 business days (additional charges may apply).

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Processing Time

Order Processing: Orders are processed within 1 to 2 business days after purchase.
Shipping Confirmation: You will receive a confirmation email with tracking information once your order has been shipped.

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Shipping Fees

Free Shipping: Available on all orders.
Standard Shipping: Calculated at checkout based on the order’s weight and destination.
Express Shipping: Calculated at checkout based on the order’s weight and destination.

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International Shipping

Availability: We offer worldwide delivery. Shipping times and costs may vary depending on the destination country.
Customs Fees: Customers are responsible for any customs duties or taxes associated with international shipments.
Delivery Times: International shipping times may vary depending on the destination country.

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Shipping to P.O. Boxes

Standard Shipping: Available for delivery to P.O. boxes.
Express Shipping: Not available for delivery to P.O. boxes.

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Tracking Your Order

Tracking Information: Once your order has been shipped, you will receive an email with tracking details. You can track your shipment using the provided tracking number.
Tracking Updates: You can also check your order status by logging into your account on our website.

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Lost or Damaged Items

Report the Issue: If your order is lost or damaged during transit, please contact us immediately at picktrove@gmail.com with your order number and details of the issue.
Resolution: We will work with the carrier to resolve the problem and ensure you receive a replacement or refund as quickly as possible.

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Delivery Delays

Unexpected Circumstances: While we do our best to deliver your order within the estimated timeframe, delays may occur due to unforeseen circumstances such as weather, holidays, or customs processing.
Notification: If there is a significant delay in the delivery of your order, we will notify you by email.